Help
The South Australia Media Gallery is a secure online resource available to travel trade, media and tourism operators.
1/ I need some help?
Please review the FAQs below. 
If you have any technical questions, please use the form below to contact the support team. You can also email support here
If you have any questions about the use of an asset or how to credit and caption Media Gallery Material correctly, please contact brandassets@sa.gov.au
 
2/ How do I register?
To register, click on the link at the top of the homepage. 
You will be required to supply personal information as well as your company details and confirm that you agree to use Media Gallery Material only for a tourism related project.
The South Australia Media Gallery has recently undergone some changes including enhancements to its appearance and features. This means the registration process needs to be completed by all new and existing users. 
Your application will be assessed and you will be notified via email once it has been processed.

3/ How do I login?
To Login, click on the "Login" link at the top of the homepage.
If you have forgotten your password, please use the ‘Forgot Password’ link below the login form.
 
4/ How do I search and select images?
You can browse for assets using the filter options on the left of the page, or use the search bar at the top of the page. 
To select an item click on the tick icon located at the bottom right of the item thumbnail. You can then add selected items to your cart by clicking on the ‘Add to Cart’ button located at the bottom left of the footer pop up banner.
More information on how to search and select items can be found here -
 
5/ How do I download/order? 
Media Gallery Material can only be downloaded once you have submitted your order and it has been approved.
Once you have located the asset you want to order, select the assets and click on the ‘Add to Cart’ button. Multiple assets can be added to your cart.
When you are ready proceed to order, click on the 'Cart' icon located at the top of the page.
 
To complete the order process, you will be asked to provide a response to questions about your proposed usage of Media Gallery Material.
Once your order has been submitted it will be assessed based on the information you have supplied. You will be notified by email once your order has been processed. A download link will be provided by email for approved orders.
More information on how to place on order can be found here -
 
6/ Can I see my order History?
Yes. Click on your account logo located at the top right of the menu bar and select ‘Order History’ from the drop down list.
 
7/ What is an album and how to create one?
An Album is a selection of curated assets that you can then order or share with other South Australia Media Gallery users or other interested parties. Album assets cannot be downloaded without an order being submitted and approved.
To create an Album, click on the Albums link located at the top of the header banner > click ‘Create’ > enter the title for the Album > click the plus (+) symbol > click on ‘Collections’ located at the top of the header banner > select items for your Album.
Once you have selected the assets you want to include in the Album > click the ‘Add to Album’ button located at the bottom left of the footer pop up banner > select the appropriate Album displayed in the list > click the ‘Add’ button.
To review your Albums, click on the Albums link located at the top of the header banner.
More information on creating and sharing albums can be found here -